1. Information We Collect
We collect information you provide directly, including your name, email address, and organization details when you create an account. We also collect usage data such as IP address, browser type, and interaction patterns with our Service to improve your experience.
Categories include: Profile Data, Payment Data, Device/IP Data, Web Analytics, and information you voluntarily provide through forms and correspondence.
2. How We Use Your Information
We use your information to provide, maintain, and improve the Service; process transactions; send communications; ensure security and prevent fraud; and comply with legal obligations. We do not sell your personal data to third parties.
3. Information Sharing
We may share your information with: Service Providers who assist in operating our platform; Business Partners for joint offerings; and as required by law. We use Stripe for payment processing — please review their privacy policy for payment data handling.
4. Data Security & Retention
We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, and regular vulnerability assessments. Personal data is retained as long as your account is active or as needed to provide services. You may request deletion at any time.
5. Your Rights (GDPR & CCPA)
If you are located in the EU/EEA, you have rights under the GDPR including: Access, Rectification, Erasure, Portability, Objection, and Restriction of Processing. California residents have additional rights under the CCPA. To exercise these rights, contact us at [email protected].
7. Children's Privacy
ContractAI is not intended for and does not target children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will take steps to delete such information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by sending you a notification. Your continued use of the Service after changes constitutes acceptance.
9. Contact Information
For questions about this Privacy Policy or to exercise your data rights, please contact us:
Email: [email protected]
Address: Sendercloud Inc, 30 N Gould St Ste R, Sheridan, WY 82801, USA